Passport

A passport is a travel document which is issued by a country’s government and certifies the identity and nationality of its holder for the purpose of international travel. The personal information on a passport must match the information on the bearer’s ID card or household registration document. When information is must be true and accurate it ensures smoother travel.

Passports are also required for children and infants under two years old.

Some countries or regions require that a passport must be valid for at least 3-6 months beyond the period of stay.

Visa

A visa is a certificate (often a stamp marked on the applicant’s passport) issued by a country’s government that permits a foreign national to enter and exit or pass through their country. According to the principles of international law, a sovereign country has the right to decide whether to allow a foreign national to enter or exit their country. It also has the right to deny a visa application, issue a visa, or cancel an issued visa in accordance with its own domestic law.

  • 1. Please present a valid ID at the check-in counter for check in and baggage handling procedures and to receive your boarding pass.
  • 2. For a hassle-free boarding, we recommend arriving at the terminal 2 hours prior to departure to make time for check-in and baggage handling procedures.
  • 3. Please carry all valid documents (e. g. ID and passport), cash, and valuables with you.

SOME OTHER IMPORTANT INFORMATIONS REGARDING YOUR  DEPARTURE

Security Check

Please have your ID and boarding pass ready to submit to the inspector for review. For flight security reasons, you must walk through metal detectors and carry-on baggage must be X-rayed.

Waiting and Boarding

Please wait in the waiting area that corresponds to your boarding gate. Boarding usually begins 30 minutes prior to take-off. Please pay attention to airport announcements and flight information, and have your boarding pass ready when boarding begins.

Helpful Reminders

  • 1. In order to avoid any delay, please ensure that you leave enough time to arrive the airport and handle boarding and checked baggage procedures. Pay attention to airport announcements when waiting in the waiting area.
  • 2. If any passenger fails to arrive at the China Southern Airlines check-in counters or boarding gate on time, fails to show a valid ID and travel documents, or is not ready to travel, China Southern Airlines may cancel the seat reservation for said passenger in order to avoid delaying the flight. China Southern Airlines will not be liable for any loss or expense incurred by the passenger.
  • 3. According to the relevant provisions, if you have lost your ID, there are 3 ways you can board the plane hassle-free:
    • (1) Via the ID loss certificate issued by the public security bureau where your household residence is registered. The certificate must state your name, age, home address, expiry date, etc., with a recent photo of yourself attached (no hat) and a stamp affixed by the public security bureau.
    • (2) Via the certificate of loss issued by the public security bureau where your ID was issued. The certificate must include the same contents as described in clause (1).
    • (3) Via your household registration booklet or work certificate, recommendation letter and other valid proof of identification. Go to a civil aviation public security bureau (there is one located in the airport departure hall) to apply for a temporary boarding certificate.
  • If you are traveling abroad and are not carrying any of the above valid documents, please consult the nearest civil aviation public security bureau for a solution.
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